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Is Poken just another social network? No, Poken is a tool for social networking that can be used across many social networking platforms. And the list of networks is constantly growing. Poken will simply tie into any one of your social networking accounts and make it easier for you to connect with new people, by letting you connect immediately when you are physically in their presence. we want to save you the hassle of having to search for new friends later, when you’re sitting in front of your computer. Why do I have to carry around an extra gadget? Isn´t there some way I can do this on my phone? Yes – and no. There are several applications for smartphones , which make it possible to exchange electronic business cards, but none of them are very popular. For various reasons, mobile phones are very different. Only a few people have the applications installed when they meet, and many of the applications are complicated to install and use. Our solution is meant to address these issues by providing an extremely simply mechanism for contact exchange: the high-four. It is natural and it mimics the way we interact with other humans every day. The security is built into the hardware so there are no codes to enter and no risk of someone stealing your information. It requires a small, extra hardware device to carry around so we've designed that device to be cool and fun. Something we hope you would like to carry around with you anyway. Perhaps we're crazy trying to create a social replacement for the business card, but we really think we're on to something! I received my Poken – now what? Take the poken out of its box and pull the body from its hand. You will see a tiny piece of plastic sticking out of the USB end of the poken hand. Pull out this plastic, and you will see a light flashing at the wrist of the hand – your poken has been activated and you are now ready to go out a start poken'ing. Do I have to register online first? No, you can immediately "poken": (meaning connect to other poken's) after activating your poken – you don’t have to create your account on poken.com first. How do I 'poken' someone? Hold the Poken, so the hand is free and let it meet the other Pokens hand. This is called “high four” since a Poken only have four fingers. Put the two poken hands together for about two seconds without moving. This should already be enough to exchange contacts.You can check whether you have pokened successfully by taking the pokens apart again after the 2 second ‘touch’. If there is a green light glowing in both poken hands, you have pokened! the green light continues to glow for about 5 seconds, so you shouldn’t miss it. If the light flashes red, this means that the data exchange has not succeeded. maybe you moved the hands too much when touching the other, or you pokened too quickly again right after pokening with someone else. In any case you should wait until no more light is flashing (green or red) before pokening with someone. To stop the palm from glowing, just press the button once. What if I am not sure, if I really want to Poken with someone? No worries. That’s why poken have two modes: “normal” and “discrete.” Your poken is in normal mode by default. To switch your poken to discreet mode (and avoid awkwardly telling people you don’t want to poken with them), just double-press your poken’s palm. Any pokening you do within the next 30 seconds will only share a ghost card. When the contact you’ve ghosted uploads their poken contacts to their new friends list they will only see a ghost card and they will not know to whom it belongs. You, however, will see their public card, as you normally would, and can at that point decide whether or not to accept them to your list of contacts. If you do accept them, then your public card will replace the ghost card in their new friends list. How many contacts can I save on each Poken? Lots – up to 64 on Poken Spars and a virtually limitless amount on Poken Pulse. As soon as you have synced your Poken to your Poken Hub on Poken.com, your Poken is empty and you can start again. What do the diffent light in the Pokens hand mean? There are the following light modes in your poken: a green, red and orange glow, plus the ‘light show’. The green light appears when you have successfully pokened with someone, meaning exchanged your social business card data. The red light appears when the two poken couldn’t successfully exchange data. you will have to wait for the red glowing to stop (or simply press on the glowing button once, then the glowing will stop, too), then you can retry to poken the other person. The orange light appears right after you have pokened with someone but only have space left for four or less additional poken contacts. The ‘light show’ appears when you press the button in the poken hand for a couple of seconds. It doesn’t hold a specific purpose except for simply entertaining with its groovy lights (and at the same time it will also tell you if the battery still works. How does the Poken really work? The poken devices use a proprietary RF (radio frequency) communication interface. This interface was designed to use very low energy both in standby as well as whilst transmitting data. There is no personal information stored on your poken. The only thing contained in your poken is a random number we call a “poken ID” and some encrypted codes that relate to other poken you’ve pokened. How do I upload my contacts? Insert the usb connector of your poken to any computer connected to the internet and upload your new contacts to your poken account. It is recognized by all computers as a standard USB memory stick with a few files on it. you do not need to install any software on your computer. Depending on your OS that you use (Mac OS, Windows, Linux) the "Start_Poken.html" may or may not launch automatically. If not, simply double-click the “Start_Poken.html” file that appears on the poken drive. Can I use several Poken on the same account? Yes. Connect your Poken to the USB and logon to your account on Poken.com as usual. This is how the Poken is connected to the same account. You can connect as many Poken as you want to the same account. Is there additional storage space on the Poken I can use? Yes, but only on Poken Pulse, not on Poken Sparks. Poken Pulse has 2 GB storage space. How long does the battery last? In regular use, your poken's battery, a Lithium 1632, should last approximately six to eight months. If you use the light show effect a lot or connect to hundreds of people every month, you may need to change it sooner. The battery can not be charged, it has to be changed by remove the string, and seperate the two parts of the Poken with a small knife or screw driver and change the battery. Troubleshooting: My Poken lights constant red, when I try poken someone Maybe you don’t keep the two poken still enough when you try to connect....wait until the poken palm stops glowing, and try again. If it keeps glowing red every time you try pokening with a certain poken, try pokening with someone else, sometimes it works afterwards with the ‘reluctant’ other poken, too. If this still doesn’t help, it might be that your poken is defective and we will have to troubleshoot. Try support at http://forum.poken.com/poken or write an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with a description of the troubles you have been encountering. Hopefully you will be able to get your poken functioning again. Otherwise, you will be asked to send in your defective poken hand, and we will send you a new poken. The people I have pokened do not show up on my list of ”new friends” in Poken Hub There can be two reasons for this to happen: either you have not properly pokened/connected with the other poken and have thus not exchanged data, or your poken is not connected to your account in order to update your ‘new friends’ list. I lost my Poken, can the finder acces my data? If you have lost your poken or if it has been stolen, only you, who has the password, can access the Poken Hub on Poken.com. With a new Poken you can upload contacts as before. You also have the possibility to ‘lock’ your lost Poken in your account and it will no longer be accessible. Go to ‘devices’. Press the blue ‘mark lost’ button, and it will be locked. You may also write a message to the person who finds it. Don't forget to add your email or phone number as a way to contact you. You can activate and de-activate the device as many times as you want. More info about the functionalities in Poken on http://poken.com/support |